About Metaiosin

Metaiosin is a small studio working on one problem: how water should be carried.

Customer service

service@metaiosin.com

We aim to reply to email within 1–2 business days.

Phone

+86 571 64901960

Monday to Friday, 9:00 – 18:00 (China Standard Time, UTC+8)

Operating entity

Hangzhou Xisi Technology Co., Ltd.

Room A0013, Building 1, No. 298 Yunxi Road, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang, China

We design and make drinkware in small runs. Every vessel starts as a drawing, survives roughly a year of testing, and only then gets a name. Some ideas die in that year — most do. The ones that survived are what you see here.

What we care about

  • Material honesty. We use 18/8 stainless, borosilicate glass, titanium and ceramic because of how they behave with water, not because they sound good on a spec sheet.
  • One useful idea per object. If a bottle cannot explain what it does better than the one you already own, we do not make it.
  • Repair over replacement. Lids, seals, filters and staves are all replaceable parts. Nothing here is designed to be thrown away.

How we work

We are a small team. We do not run flash sales, we do not send five emails a day, and we do not pretend a bottle will change your life. We answer our own support inbox, and if something arrives broken we replace it without an argument.

Where we ship

We currently ship to addresses in the United States. Full details, including processing and delivery times, are on our Shipping Policy page.